Every email, text and page a customer can receive from this portal. Pick one, edit its wording, and the preview re-renders live with sample data — exactly what the customer gets. Click a chip to insert a placeholder at the cursor (hover a chip for what it fills in). Nothing here sends or charges anything.

Which payment options a customer may be offered for each purpose. Card is always offered: bill-pay purposes charge cards directly, retail purposes run the bank's 3-D Secure verification. High-risk retail purposes only allow methods that carry a liability shift (plus bank transfer, which stays Processing until it settles) — the rest are locked off.

Every user must acknowledge this before a request is sent (or cancel). Staff-facing — customers never see it. Plain text; bullets with • read well.

How long links stay payable, how long bank transfers are held, and who sees app-created requests.

Stores tag every payment for per-store reporting; all stores settle under the company merchant account unless a store is given its OWN complete Cybersource credentials (MID + key ID + shared secret — all three or none). Once any store is active, staff must pick the store on every request. Retire a store by unchecking Active — history keeps its attribution.